Using defined processes and industry best practices focused on a time and cost efficient model, a centralized service/help desk support provides the communication point within your organize to manage enterprise data for future growth and success.
PROGRAM MANAGEMENT / PROJECT MANAGEMENT
Our certified project management professionals (PMP) employ the processes of Project Management Body of Knowledge (PMBOK) to ensure your projects run in a smooth, efficient and effective manger. Our simplified processes provides a single point of contact for continued communication to stay informed about progress and ensure delivery of service level agreements (SLAs) on-time and within budget.
Strategic / Organizational Planning and Consulting
We provide customers with professional recommendations in support of their customized requirements to achieve their business mission; simplify processes, reduce costs and increase productivity.
SERVICE/HELP DESK
Proper service/help desk management improves your customer satisfaction, increases profits and contributes to revenue growth. We provide a full range of service/help desk support services, based on Information Technology Infrastructure Library (ITIL) best practices, with a proven track record of client satisfaction.
ASSISTIVE TECHNOLOGY
We provide Assistive Technology services, including service/help desk support, application training, and product engineering, to individuals with:
- Vision deficiencies
- Hand dexterity limitations
- Mobility Impairments
