Service/Help Desk

Using defined processes and industry best practices focused on a time and cost efficient model, a centralized service/help desk support provides the communication point within your organize to manage enterprise data for future growth and success.

PROGRAM MANAGEMENT / PROJECT MANAGEMENT

Our certified project management professionals (PMP) employ the processes of Project Management Body of Knowledge (PMBOK) to ensure your projects run in a smooth, efficient and effective manger. Our simplified processes provides a single point of contact for continued communication to stay informed about progress and ensure delivery of service level agreements (SLAs) on-time and within budget.

Strategic / Organizational Planning and Consulting

We provide customers with professional recommendations in support of their customized requirements to achieve their business mission; simplify processes, reduce costs and increase productivity.

SERVICE/HELP DESK

Proper service/help desk management improves your customer satisfaction, increases profits and contributes to revenue growth. We provide a full range of service/help desk support services, based on Information Technology Infrastructure Library (ITIL) best practices, with a proven track record of client satisfaction.

ASSISTIVE TECHNOLOGY

We provide Assistive Technology services, including service/help desk support, application training, and product engineering, to individuals with:

  • Vision deficiencies
  • Hand dexterity limitations
  • Mobility Impairments

A SUBSIDIARY OF VSE CORPORATION

VSE’s acting agent for providing information technology services and integration support to meet Government customer’s needs at a reduced cost.

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ISO 9001:2015 REGISTERED
A profound Quality Management program to make any project run smoothly and successfully.

ENERGETICS DIVISION
Providing technology and management consulting services in the fields of energy, manufacturing, climate and environment, infrastructure security and resilience, and metrology.

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